Customer Service

Where to Find Us
  • 3400 Standish Avenue
  • Santa Rosa, CA 95407
  • 1-800-243-0291
Location Map

Our Hours
    • Monday – Friday:  7:00 AM – 6:00 PM
      Saturday:  7:00 AM – 3:00 PM
      Sunday: Closed

      Monday – Friday:  7:30 AM – 5:30 PM
      Saturday: 7:30 AM – 2:30 PM
      Sunday:  Closed


Recology Sonoma Marin’s customer service and administration office is located in Santa Rosa.  Residential and commercial customers may call the office, stop by to pay your bill, pick up sorting flyers and guides, or chat with our Waste Zero Team.

General Manager:
Fred Stemmler

  • Customer Service Office
    Customer Service Office

    The customer service offices are available to pay your bill in person, speak to a Customer Service Representative, or simply meet our team.