Last Updated: February 1, 2021
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA“), Recology, Inc. and its affiliates (collectively, “Recology,” “we“, “us” or “our“) provide the following details regarding the categories of Personal Information that we collect, use, and disclose about California residents. This CCPA Notice does not apply to our job applicants, employees, contractors, owners, directors, or officers where the Personal Information we collect about those individuals relates to their current, former, or potential role with us. Under the CCPA, “Personal Information” is information that identifies, relates to, or could reasonably be linked with a particular California resident or household.
Collection of Personal Information
We plan to collect, and have collected within the preceding 12 months, the following categories of Personal Information as listed in the CCPA:
- “Identifiers.” Identifiers, such as name, contact information, Recology account username and password, IP address and other online identifiers, Social Security number, driver’s license number, automobile or other vehicle license plate number;
- “Customer Records Information.” Personal information, as defined in the California customer records law, such as name, contact information, Social Security number, passport number, driver’s license or state identification card number, insurance policy number, bank account number, credit card number, debit card number, or any other financial information;
- “Protected Class Information.” Characteristics of protected classifications under California or federal law, such as age, race, color, physical or mental disability, sex, veteran or military status;
- “Transaction Information.” Commercial information, such as transaction information and purchase history;
- “Online Use Information.” Internet or network activity information, such as browsing history and interactions with our website;
- “Geolocation Data.” Geolocation data, such as device location and approximate location derived from IP address;
- “Audio/Video Data.” Audio, electronic, visual and similar information, such as photographs and audio and video recordings;
- “Employment Information.” Professional or employment-related information, such as job title; and
- “Inferences.” Inferences drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences, behaviors, or characteristics.
Sources of Personal Information
We collect Personal Information from:
- Our interactions with you, such as when you establish an account with us, interact with our websites, or participate in other online or offline services we provide, including our collection and processing of waste or other physical materials you provide to us through our waste collection services or at our waste transfer stations; and
- Third parties that interact with us in connection with the services we perform, such as payment processors.
Use of Personal Information
We use these categories of Personal Information for the purposes of operating, managing, and maintaining our business, providing our products and services, and accomplishing our business purposes and objectives, including using Personal Information to:
- Provide information, products, or services that you request from us;
- Fulfill your requests and transactions and respond to your inquiries;
- Develop, improve, repair, and maintain our products and services;
- Advertise, and market our products and services;
- Conduct research, analytics, and data analysis;
- Establish and maintain user accounts and authenticate user identity;
- Maintain our property and our records, and undertake quality and safety assurance measures;
- Conduct risk and security control and monitoring, and detect and prevent fraud;
- Perform identity verification, accounting, audit, and other internal functions, such as internal investigations and record-keeping;
- Carry out corporate transactions, such as mergers, joint ventures, or acquisitions; and
- Comply with law, legal process, and internal policies, and exercise and defend legal claims.
Disclosure of Personal Information
In the preceding 12 months, we disclosed for our operational business purposes the following categories of Personal Information to the following categories of third parties:
|Categories of Personal Information||Disclosed to Which Categories of Third Parties for Operational Business Purposes|
|Identifiers||Our affiliated entities; trusted third-party service providers; municipalities with whom we contract to provide municipal services; third parties [as authorized by you] in connection with products or services we provide to you.|
|Customer Records Information||Our affiliated entities; trusted third-party service providers; municipalities with whom we contract to provide municipal services; third parties [as authorized by you] in connection with products or services we provide to you.|
|Protected Class Information||Our affiliated entities; trusted third-party service providers; municipalities with whom we contract to provide municipal services; third parties [as authorized by you] in connection with products or services we provide to you|
|Transaction Information||Our affiliated entities; trusted third-party service providers; municipalities with whom we contract to provide municipal services; third parties [as authorized by you] in connection with products or services we provide to you.|
|Online Use Information|
Under the CCPA, if a business sells Personal Information, it must allow California residents to opt out of the sale of their Personal Information. However, we do not “sell” and have not “sold” Personal Information for purposes of the CCPA in the last 12 months. For example, and without limiting the foregoing, we do not sell the Personal Information of minors under 16 years of age.
Individual Rights and Requests
If you are a California resident, you may make the following requests:
- “Request to Know”
You may request that we disclose to you the following information covering the 12 months preceding your request:
- The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information;
- The specific pieces of Personal Information we collected about you;
- The business or commercial purpose for collecting (if applicable) Personal Information about you; and
- The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable).
- “Request to Delete”
You may request that we delete Personal Information we collected from you.
To make a Request to Know or a Request to Delete, please contact us at email@example.com or 1-800-652-1275. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the Personal Information subject to the request. We may need to request additional Personal Information from you, such as email address, mailing address, Recology account number/name, service levels, or prior correspondence, in order to verify your identity and protect against fraudulent requests. You may make a request on behalf of a child who is under 13 years old if you are the child’s parent or legal guardian. If you make a Request to Delete, we may ask you to confirm your request before we delete your Personal Information.
You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.
If you want to make a request as an authorized agent on behalf of a California resident, you may use the submission methods noted above. As part of our verification process, we may request that you provide, as applicable, proof concerning your status as an authorized agent, which also may include:
- Proof of your registration with the California Secretary of State to conduct business in California; and/or
- A power of attorney from the California resident pursuant to Probate Code sections 4121-4130.
If you are making a Request to Know or a Request to Delete on behalf of a California resident and have not provided us with a power of attorney from the resident pursuant to Probate Code sections 4121-4130, we may also require the resident to:
- Verify the resident’s own identity directly with us; or
- Directly confirm with us that the resident provided you permission to submit the Request to Know or Request to Delete.
Changes to this CCPA Notice
We may change or update this CCPA Notice from time to time. When we do, we will post the revised CCPA Notice on this page with a new “Last Updated” date.
If you have any questions regarding this CCPA Notice, please contact us at firstname.lastname@example.org.