News & Events
Best Practices for Recology Customers during COVID-19
Help keep yourself and Recology South Bay employee owners safe by following the guidance below. STOP & THINK What goes where? Sorting properly is critical to keeping recyclable or compostable material out of the landfill. Organic materials should go in the compost, while cardboard, paper, glass, metal, and plastic containers should go in the recycling. […] Read more.
COVID-19 Update: Collection Services
The new Shelter-in-Place order allows some services to resume with social distancing measures in place. Curbside Collection Services Normal curbside collection services will resume on Monday, May 11. Residents may set out one extra bag of trash (no extra garbage sticker needed), extra cardboard (bundled and tied), and extra recycling (up to 2 extra containers […] Read more.
COVID-19 Update: Customer Service
IN PERSON BILL PAY TEMPORARILY SUSPENDED In-person bill pay at our Customer Service Center in San Jose is temporarily closed to the public as a precautionary safety measure for our employees. Please direct urgent bill pay questions to our normal Customer Service outlets. Customer Service phone call wait times may be longer than usual. Our […] Read more.