News & Events
New Payment Processing Site For Recology Customers
Recology Customers: We are pleased to announce that our payment processing site has been upgraded, incorporating an improved design and enhanced user experience. It is easier than ever to make a payment electronically and review subscribed services. Click here to learn more about the updates to our processing site. Read more.
New Requirements for Treated Wood Waste Disposal
Starting January 1, 2021, Recology will no longer accept treated wood waste for disposal. Changes in State law have banned the disposal of treated wood in regular solid waste landfills and will impose significant new requirements on anyone who uses, stores, transports, and disposes of treated wood. If treated wood enters Recology facilities after December […] Read more.
Best Practices for Recology Customers during COVID-19
Help keep yourself and Recology South Bay employee owners safe by following the guidance below. STOP & THINK What goes where? Sorting properly is critical to keeping recyclable or compostable material out of the landfill. Organic materials should go in the compost, while cardboard, paper, glass, metal, and plastic containers should go in the recycling. […] Read more.
COVID-19 Update: Customer Service
IN PERSON BILL PAY TEMPORARILY SUSPENDED In-person bill pay at our Customer Service Center in San Jose is temporarily closed to the public as a precautionary safety measure for our employees. Please direct urgent bill pay questions to our normal Customer Service outlets. Customer Service phone call wait times may be longer than usual. Our […] Read more.