COVID 19 Update: Customer Service & Buy Back Centers

Please be advised: In light of the disruption caused by COVID-19, our Customer Service Office and Recycling Buy Back Center at 12305 Shale Ridge Road are closed until further notice to ensure the safety of our employees and the public.



Customer Service

Our Customer Service center is still open and taking customer calls, however, you may experience longer than usual wait times – (530) 885-3735.

Bill Pay

You can pay your bill online or use our automated phone service at (530) 448-1023.

Transfer Station & Collection Services

Our transfer station remains open to the public, however, we are only accepting Credit Cards and Checks.  NO CASH ACCEPTED.  All collection routes continue to operate as normal.

Thank you for your patience and flexibility as we navigate this evolving situation.