COVID 19 Update: Customer Service & Buy Back Centers
Please be advised: Our Customer Service Office located at 12305 Shale Ridge Road is closed until further notice to ensure the safety of our employees and the public.
Our Buyback Facility located at the same location is closed indefinitely.
Customer Service & Bill Pay
Our Customer Service center is still open and taking customer calls, however, you may experience longer than usual wait times – 530.885.3735.
You can pay your bill online or use our automated phone service at 530.448.1023.
Transfer Station & Collection Services
Our transfer station remains open to the public, however, we are only accepting Credit Cards and Checks. NO CASH ACCEPTED. All collection routes continue to operate as normal.