Pay by Phone! Pay your new Recology bill anytime through our automated phone system — call 512.402.8353 for 24/7 service.
Our Hours
Please be advised: Our Customer Service Office is currently closed to the public to ensure the safety of our employees.
- Monday – Friday:
7AM – 7PM - Saturday – Sunday:
- 8AM – 5PM
Our main business office is located in the Georgetown neighborhood. This office houses our customer service department and office staff. Please give us a call or send us an email.
Contact Customer Service
Des Moines Customer Service: 206.762.4900
Des Moines Text: 206.369.8604
Des Moines Pay by Phone (Invoices Pre-Dec 2025): 877.464.0868
Des Moines Pay by Phone (Invoices Post-Dec 2025): 512.402.8353
Email: desmoines@recology.com