News Archive for South Bay: Cupertino
Thanksgiving 2023 Service Reminder
Happy Thanksgiving, Recology South Bay community! Don’t forget, if your garbage, recycle, or compost service is scheduled for pick-up on Thanksgiving, November 23rd, it will be rescheduled for Friday, November 24th. Friday service will be picked up on Saturday, November 25th. Our customer service center will be closed Thursday and Friday and will reopen Monday, […]
Customer Service Phone Line Update
Our usual customer service phone line is temporarily unavailable, and we apologize for any inconvenience that this has caused. While we work to resolve this issue, you can reach our customer service team at this temporary number: 408.582.7250. As always, you can also email us at [email protected] with any questions you may have.
Customer Service Announcement
Our customer service phone line is temporarily unavailable. Please email us at [email protected] with any questions you may have.
Recology achieves goal to power fleet with 90 percent renewable or alternative energy
SAN FRANCISCO, April 10, 2023 – To celebrate Earth Month, Recology announced that it achieved its goal to power its fleet with more than 90 percent renewable or alternative energy in 2022. “We made a commitment in 2019 to significantly reduce our use of conventional fossil fuels. In hitting this mark, we achieved one of […]
California SB 1383
SB1383 is new legislation that requires all residents and businesses to divert organic material away from landfill. Starting January 1st, 2022 you will be required to compost.
Waste Cart Exchange – September through November 2021
If you have a tan-colored yard waste cart or outdated trash or recycling carts, new ones are on the way! You should have three carts with the City of Cupertino logo: Green for organics and food scraps Blue for recycling Gray for waste to landfill What do I need to do? Please put all your […]
Read our 2023 Sustainability Report
Recology is proud to announce the release of our 2023 Sustainability Report! This year’s report showcases our company-wide commitment to decreasing greenhouse gas emissions, supporting our diverse employee-owners, and partnering with local communities to achieve our shared goals.
Best Practices for Recology Customers during COVID-19
Help keep yourself and Recology South Bay employee owners safe by following the guidance below. STOP & THINK What goes where? Sorting properly is critical to keeping recyclable or compostable material out of the landfill. Organic materials should go in the compost, while cardboard, paper, glass, metal, and plastic containers should go in the recycling. […]
COVID-19 Update: Customer Service
IN PERSON BILL PAY TEMPORARILY SUSPENDED In-person bill pay at our Customer Service Center in San Jose is temporarily closed to the public as a precautionary safety measure for our employees. Please direct urgent bill pay questions to our normal Customer Service outlets. Customer Service phone call wait times may be longer than usual. Our […]