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News Archive for South Bay: City of Santa Clara

Thanksgiving 2023 Service Reminder Image
Thanksgiving 2023 Service Reminder

Happy Thanksgiving, Recology South Bay community! Don’t forget, if your garbage, recycle, or compost service is scheduled for pick-up on Thanksgiving, November 23rd, it will be rescheduled for Friday, November 24th. Friday service will be picked up on Saturday, November 25th. Our customer service center will be closed Thursday and Friday and will reopen Monday, […]

Customer Service Phone Line Update Image
Customer Service Phone Line Update

Our usual customer service phone line is temporarily unavailable, and we apologize for any inconvenience that this has caused. While we work to resolve this issue, you can reach our customer service team at this temporary number: 408.582.7250. As always, you can also email us at [email protected] with any questions you may have.

Customer Service Announcement Image
Customer Service Announcement

Our customer service phone line is temporarily unavailable. Please email us at [email protected] with any questions you may have. 

Recology achieves goal to power fleet with 90 percent renewable or alternative energy  Image
Recology achieves goal to power fleet with 90 percent renewable or alternative energy 

SAN FRANCISCO, April 10, 2023 – To celebrate Earth Month, Recology announced that it achieved its goal to power its fleet with more than 90 percent renewable or alternative energy in 2022.  “We made a commitment in 2019 to significantly reduce our use of conventional fossil fuels. In hitting this mark, we achieved one of […]

COVID-19 Update: Customer Service Image
COVID-19 Update: Customer Service

COLLECTION SERVICES At this time, the City of Santa Clara expects no interruption of regular garbage and recycling services during the COVID-19 outbreak. Garbage and recycling will be collected on your regular scheduled day. IN PERSON BILL PAY TEMPORARILY SUSPENDED In-person bill pay at our Customer Service Center in San Jose is temporarily closed to […]

Read our 2023 Sustainability Report Image
Read our 2023 Sustainability Report

Recology is proud to announce the release of our 2023 Sustainability Report! This year’s report showcases our company-wide commitment to decreasing greenhouse gas emissions, supporting our diverse employee-owners, and partnering with local communities to achieve our shared goals.

Best Practices for Recology Customers during COVID-19 Image
Best Practices for Recology Customers during COVID-19

Help keep yourself and Recology South Bay employee owners safe by following the guidance below.  STOP & THINK What goes where? Sorting properly is critical to keeping recyclable or compostable material out of the landfill.  Organic materials should go in the compost, while cardboard, paper, glass, metal, and plastic containers should go in the recycling. […]