What ways can I pay my bill?
- Pay by e-Check
- Pay by credit or debit card
- Pay by automatic deduction from your checking or savings account
- Pay by check
Pay by e-Check or credit card online or by phone:
Call 206.521.5107 or visit our online payment center to pay with a check or with a credit/debit card. You will be asked to provide the following account information, which is indicated on your invoice: Recology CleanScapes customer number, invoice number, method of payment and payment amount. Your transaction will be securely processed.
Pay by automatic deduction:
Automatic payment makes paying your bill easy. Each billing period you will receive your bill via regular mail or, if you receive e-Billing, you will receive an email notification that your bill is ready to be viewed (see Billing Options, below). Your bill will be paid by automatic deduction from your bank account on the 20th of the month or the first business day following the 20th.
To sign up for this service, download and submit the request for automatic deduction payment form. Requests received by the 20th of the month will take effect on your next bill.
Pay by check:
Mail your check and invoice payment stub to:
P.O. Box 34260
Seattle, WA 98124-1260
Processing of payments mailed to any other address will be delayed. By sending a check as payment, you authorize Recology CleanScapes to use information on your check to make a one-time electronic debit from your account at the financial institution on your check. This electronic debit for the amount of your check may be withdrawn from your account as early as the same day we receive your check. For further information about this check conversion process, please visit www.electronicpayments.org or call our Customer Service at 206.767.3322.
- You can receive your bill through regular mail or you can sign up for paperless billing.
- If you sign up for paperless billing, you will be notified via email that your invoice is ready for payment. The email will contain a link to your Recology CleanScapes account where you can view your bill and pay online using an e-Check or credit card.
- To sign up for paperless billing, download and submit the request for paperless billing form.
Additional Information About Your Account:
Past Due Accounts: An account is past due if payment is not posted by the end of the billing period. Payments received on weekends and holidays will be posted on the next business day. A 1% finance charge per month will be applied to any past due amount. Failure to pay invoices by the specified due date can result in the suspension or cancellation of services and the submission of your account to an external collection agency. Recology CleanScapes reserves the right to remove containers if service is suspended for non-payment. There is a $10 container redelivery fee to resume service. In order to resume services on a delinquent account, all charges must be paid in full. You may be required to make a prepayment.
Returned Payments: If a payment is rejected due to incorrect information or insufficient funds, you will be charged a returned payment fee of $20.
Property Owners: Property owners and tenants are both equally responsible for timely notification of changes in occupancy and/or property ownership. The property owner is ultimately responsible for these charges unless he or she notifies Recology CleanScapes of a change in occupancy within ten (10) days of a tenant’s move-out date.
Billing Disputes: If you have questions and/or disputes about your bill or service, please call Recology CleanScapes Customer Service at 206.767.3322 to speak with a representative.
Taxes and Surcharges: Your Recology CleanScapes bill includes all required taxes and surcharges.
Taxes on your garbage bill consist of:
- Washington State Refuse Tax – 3.6%
These funds are used to provide financial assistance to local governments for repair and maintenance of public works projects.
- City Utility Tax – 6%
Utility tax revenue provides basic City services such as police protection, parks and street maintenance, human services, jail and environmental services.
- King County Hazardous Waste Fee
$1.46/mo for small volume generators (≤ 0.48 cu. yards – cart or can)
$12.01/mo for medium volume generators (0.48 to < 10 cu. yds – dumpster)
$46.15/mo for large volume generators (≥ 10 cu. yds – roll-off container)
This monthly fee is collected by the Local Hazardous Waste Management Program in King County to fund the Hazardous Wastemobile and the Hazardous Waste Collection facilities at transfer stations throughout the county. You can learn more at hazwastehelp.org.
Other Questions: For questions or comments about your service, please email us at firstname.lastname@example.org or call Customer Service at 206.767.3322.