News & Events
Holiday Collection Reminders
Recology South Bay does not provide collection service on Thanksgiving, Christmas or New Year’s Day. If your regular collection day falls on or after one of these holidays, your service will be delayed by one day. Check the Holiday Collection Calendar below! Read more.
Best Practices for Recology Customers during COVID-19
Help keep yourself and Recology South Bay employee owners safe by following the guidance below. STOP & THINK What goes where? Sorting properly is critical to keeping recyclable or compostable material out of the landfill. Organic materials should go in the compost, while cardboard, paper, glass, metal, and plastic containers should go in the recycling. […] Read more.
COVID-19 Update: Collection Services
Under current public health concerns, Recology’s top priority is the health of their drivers, staff, and the community as a whole. The new Shelter-in-Place order allows some services to resume with social distancing measures in place. Curbside Collection Services Normal curbside collection services will resume on Monday, May 11. Residents may set out one extra […] Read more.
COVID-19 Update: Customer Service
IN PERSON BILL PAY TEMPORARILY SUSPENDED In-person bill pay at our Customer Service Center in San Jose is temporarily closed to the public as a precautionary safety measure for our employees. Please direct urgent bill pay questions to our normal Customer Service outlets. Customer Service phone call wait times may be longer than usual. Our […] Read more.