- Office Hours
- Please be advised: Our Customer Service Office is currently closed to the public to ensure the safety of our employees.
- Facility Hours
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday – Sunday: 9:00 AM – 4:00 PM
(transfer station only; office is closed)
Recology Eel River’s main office, customer service department, and transfer station are located in Fortuna. Our in-person Customer Service office is closed to the public. In following local and statewide public health instructions, we encourage customers to pay their bills using online bill pay, pay by phone, or by mailing in bills. However, if you are unable to mail or submit payments online, our offices have a drop box available for customers who wish to make use of this option.
Recology Eel River
965 Riverwalk Drive
Samoa Resource Recovery Center
555 Vance Avenue
Please contact our Customer Service team with questions about bill payment.
|Accepted at No Charge:
Cans & bottles
Fluorescent bulbs (there is a charge for more than 7 at a time)
|Accepted for a Fee:
Sheet Rock/Construction & Demolition
Green waste/Clean wood
Tires (on or off rim)
- Buy Back CenterBuy Back Center
Our buy-back centers are available for customers to drop off recyclable bottles and cans for deposit redemption (CRV). Most plastic and aluminum beverage containers are subject to CRV (paper milk, juice and other beverages are not included).
- Customer Service OfficeCustomer Service Office
The customer service offices are available to pay your bill in person, speak to a Customer Service Representative, or simply meet our team.
- Transfer StationTransfer Station
Our transfer stations serve as public drop-off locations for materials to be hauled and processed at nearby compost or recycling facilities. Depending on the facility, items may be sorted and then taken to their respective processing facilities based on material type.
Transfer stations typically accept all sorts of recyclable materials. Please see the accepted items list or check with us before visiting to ensure acceptance of certain wastes.
- Recycling CenterRecycling Center
Drop off recyclable materials for proper disposal at this location. We'll make sure that it gets recycled instead of heading to landfill.