California
California Cont.
Oregon
Washington
Customer Service
Pay by Phone! Pay your new Recology bill anytime through our automated phone system — call 512.402.8353 for 24/7 service.

Our Hours

Please be advised: Our Customer Service Office is currently closed to the public to ensure the safety of our employees.

  • Monday – Friday:
    7AM – 7PM
  • Saturday – Sunday:
  • 8AM – 5PM

Our main business office is located in the Georgetown neighborhood. This office houses our customer service department and office staff. Please give us a call or send us an email.

Contact Customer Service

Des Moines Customer Service: 206.762.4900
Des Moines Text:206.369.8604
Des Moines Pay by Phone (Invoices Pre-Dec 2025):877.464.0868
Des Moines Pay by Phone (Invoices Post-Dec 2025):
512.402.8353
Email: desmoines@recology.com

This information can be made available on request to accommodate people with disabilities and those who need translation assistance. Para obtener información en español llame a 206.762.4900. Si aad u hesho xog ku qoran af-Soomaali fadlan wac 206.762.4900. Để nhận được thông tin bằng tiếng Việt hãy gọi 206.762.4900. መረጃ ለማግኘት በአማርኛ ይደውሉ 206.762.4900.