News & Events COVID 19 Update: Customer Service & Bill Pay As a precautionary measure to protect our employees and the public, Recology San Mateo County has decided to temporarily close our local office to all walk-in customers. We have also temporarily suspend our Bulky Item Collection Program. Should you wish to make a bill payment, please note the following convenient payment methods that are also […] Read more. COVID-19 Update: Bulky Item Collection Suspended As a precautionary measure to protect our employees and the public, Recology San Mateo County has decided to temporarily suspend the Bulky Item Collection Program. Customer Service Representatives will reach out to customers currently scheduled for a bulky item pick up, and add those customers to a priority list to be rescheduled as the program […] Read more. COVID-19 Update: Public Recycling Center As a precautionary measure due to increasing concerns regarding Coronavirus (COVID-19) and recently issued directives from San Mateo County Health, the Shoreway Environmental Center will be closed to the public until further notice. On behalf of Recology and all of our partners in the SBWMA service area, we apologize for any inconvenience this may cause […] Read more. Learn more about Recology San Mateo County Zero is Everything One Team, One Dream Why Do You Like Working At Recology?