Pay by Phone! Pay your new Recology bill anytime through our automated phone system — call 512.402.8353 for 24/7 service.
Our Hours
Please be advised: Our Customer Service Office is currently closed to the public to ensure the safety of our employees.
- Monday – Friday:
7AM – 7PM - Saturday – Sunday:
8 AM – 5 PM
Our main business office is located in the Georgetown neighborhood in Seattle. The office houses our customer service department and office staff. Please give us a call or send us an email.
Contact Customer Service
Maple Valley Customer Service: 425.413.1555
Maple Valley Text: 206.369.8604
Maple Valley Pay by Phone (Invoices Pre-Dec 2025): 877.464.0868
Maple Valley Pay by Phone (Invoices Post-Dec 2025): 512.402.8353
Email: maplevalley@recology.com