Pay by Phone! Pay your new Recology bill anytime through our automated phone system — call 512.402.8353 for 24/7 service.
Our Hours
Please be advised: Our Customer Service Office is currently available by appointment only.
- Monday – Friday:
7AM – 7 PM - Saturday – Sunday:
8 AM – 5 PM
Our main business office is located in the Georgetown neighborhood. This office houses our customer service department and office staff. Please give us a call or send us an email.
Contact Customer Service
Bothell Customer Service: 425.453.0220
Bothell Pay by Phone (Invoices Pre-Dec 2025): 877.464.0868
Bothell Pay by Phone (Invoices Post-Dec 2025): 512.402.8353
Bothell Toll Free: 844.990.1100
Email: Bothell@Recology.com