California
California Cont.
Oregon
Washington

Taxes on your garbage bill consist of: Washington State Refuse Tax – 3.6% These funds are used to provide financial assistance to local governments for repair and maintenance of public works projects. Tukwila Utility Tax – 5% Utility tax revenue provides basic City services such as police protection, parks and street maintenance, human services, jail […]

You may sign up for service or change your container size by calling Customer Service at 425.453.0220 or by submitting the appropriate form: Modify Service Form Open a New Account

Create Account You can create a Recology CleanScapes online account to view electronic invoices, make electronic payments, and view your account information and pickup schedule. To create an online account, you will need your Recology CleanScapes customer account number and the phone number Recology CleanScapes has on file for your account. This information will be […]

Billing adjustments or credits will not exceed 30 days from the time of the notification by customer.

Yes.  Recology can place business accounts on hold (month-to-month basis).  Account holders must notify Recology in advance. Contact us at customerservice@recologySF.com.

Yes. Please notify us at least 2 weeks prior to the date you wish to place the account on hold. Residential customers may place an account on hold up for up to three months.  Customers are still responsible for paying the monthly dwelling and $10 fee for placing the account on hold. Contact us at […]

If your service location already has bins that fit your needs, please continue to use them. If you are missing any bins, contact our Customer Service team so that we can schedule a delivery of the missing bins. Email us at customerservice@recologySF.com.

Closing your online Recology account means that you have disabled your online access and any existing autopay.  Your account is still active.  Please  email Customer Service for further assistance to close out your account at customerservice@recologySF.com.

No, payments made by credit card (online or over the phone) are not assessed fees.

Residential and Apartment accounts are not subject to late fees; however, delinquent accounts may be subject to a potential lien against the property.