How do I create my online account?
You can create a Recology CleanScapes online account to view electronic invoices, make electronic payments, and view your account information and pickup schedule. To create an online account, you will need your Recology CleanScapes customer account number and the phone number Recology CleanScapes has on file for your account. This information will be included with the Service Guide you receive in December. Please call Recology CleanScapes customer service at 425.453.0220 if you need this information.
Once you have this information, follow these simple steps to set up your online account:
1. Click “Login” at the top of this page.
2. Select “Login: City of Bothell customers.”
3. Register your account:
If you have not registered for a username and password, click on “Click here to register.” Fill in your information and at the bottom of the registration form, enter the phone number associated with your account. If you need to update the phone number, call 425.453.0220. When you have completed the form, click “Register.”
4. Check your email:
An email containing a link to confirm registration will be sent to your email address. Follow the instructions in the email to confirm your registration.
You can now return to the login page and use your newly registered username and password to login to your account.