Starting June 29, customers with once-a-month service are moving to every 4 weeks. All other service schedules are unchanged.
What’s changing for once-a-month customers:
Starting June 29, 2026, your service moves from once a month to every 4 weeks. This gives you a more consistent pickup day and one extra collection per year.
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- 13 pickups a year instead of 12, that’s one extra collection at no additional cost
- The same pickup day every 4 weeks
- Your rate is not changing
Find your new schedule:
If you are a once-a-month customer, your new pickup calendar was mailed to you. You can also view or print a copy below:
Not sure which schedule you’re on? Check the calendar we mailed you or contact us.
Frequently Asked Questions:
- Is my rate changing?
No. Your rate is not changing as part of this update. - When does it start?
This change takes effect June 29, 2026. - What is my new pickup day?
The day of the week of your regular service day is not changing. Please continue setting out your bin(s) on your normal pickup day. - What if I miss a pickup?
Please contact us so we can help resolve the issue. - Do I need to do anything?
No action is needed from you at this time. - Who do I call if I have questions?
Call us at 503.472.3176 or email us at rwoinfo@recology.com.