In an effort to continue uninterrupted service while responding to the Coronavirus outbreak, you may experience an earlier than normal pickup time on your regular collection day. Please place bins out the night before your service day to ensure proper collection.

Our in-person bill pay at our Customer Service Center in San Francisco is temporarily closed to the public as a precautionary safety measure for our employees. Please direct bill pay questions to

Commercial Customers may complete this form to temporarily suspend commercial collection service.