COVID-19 Update: Customer Service

Please be advised, due to impacts from the COVID-19, the Recology Customer Service Office in Somoa is temporarily closed to the public.  Recycling Buy Back Facilities in Fortuna and Redway are also temporarily closed to all customers.

 


Bill Drop-Off

In following local and statewide public health instructions, we encourage customers to pay their bills using online bill pay, pay by phone, or by mailing in bills.  However, if you are unable to mail or submit payments online, our offices have a drop box available for customers who wish to make use of this option. Locations are:

Recology Eel River
965 Riverwalk Drive
Fortuna, CA

Samoa Resource Recovery Center
555 Vance Avenue
Samoa, CA

Please contact our Customer Service team with questions about bill payment.

Transfer Stations

Transfer Stations remain open to accept trash for drop off during regular hours.

 

Collection routes are operating normally.  For Customer Service requests, call 707.442.5711.